Shipping & Payment Info

REFUNDS

Refunds can only be sent back to the original payment method used in a charge and are limited to the purchase amount collected at the time of the order excluding any shipping and handling fees.

Once your return is received and checked, we will send an email to notify you of receipt and if approved or rejected. If approved, a refund will be processed, and a credit will automatically be applied to your original method of payment.

There are certain situations where only partial refunds are granted (if applicable)

• Products with obvious signs of use or opened.
• Any item that is returned more than 30 days after delivery.

Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@leracnaturals.com

REPLACEMENT POLICY

In the unlikely occurrence of receiving a damaged or defective item, we are committed to promptly resolving the issue. To initiate a replacement, kindly contact us immediately via email at info@leracnaturals.com.

Our dedicated team will assist you in ensuring a swift and hassle-free process to replace the damaged or defective item. Your satisfaction is our top priority, and we will work diligently to provide a suitable resolution to the situation.